With over 30 years of experience in the corrections industry, ViaPath Technologies delivers innovative communications, education, and technology solutions for incarcerated and formerly incarcerated individuals, their families, and the corrections sector. Our mission is to help reduce recidivism by providing technology that promotes reentry success, efficient facility management, and secure, reliable communication.
Headquartered in Falls Church, Virginia, ViaPath supports over 2,300 correctional facilities across North America, the UK, and Australia. Our solutions include secure digital communications, educational tools, payment processing, and data intelligence—each tailored to the needs of incarcerated individuals, correctional staff, and the support networks that help make successful reentry possible. We prioritize user experience and continually enhance our offerings through ongoing research, collaboration with our partners, and direct feedback from the people who use our tools every day.
Our core values — Integrity, Accountability, Teamwork, Innovation, and Commitment to Excellence — guide every decision we make and every product we build:
Integrity
We conduct business with the highest ethical standards and maintain an unwavering commitment to operational excellence. We communicate openly and honestly and build relationships based on trust and respect.
Accountability
We focus on finding solutions and achieving results. We take responsibility—individually and in teams—for our behaviors, actions, and outcomes.
Teamwork
We work together, across boundaries, to meet the needs of our company and our customers. We encourage collaboration and value each member of our diverse and talented team.
Innovation
We foster creativity, embrace change, and develop relevant, practical, and meaningful solutions for customers by continuously improving our products and services.
Commitment to Excellence
We continuously improve our performance and strive to be the best in everything we do.
TESTED AND TRUSTED
EACH YEAR, WE ENABLE
MORE THAN:
MORE THAN:
300 M
MINUTES OF VIDEO VISITS
620 M
MESSAGES
6.7 B
PHONE MINUTES
AND PROCESS OVER
$1.2 B
IN DEPOSITS
“ONE OF THE STANDOUT QUALITIES OF VIAPATH IS THEIR ABILITY TO UNDERSTAND THE UNIQUE CHALLENGES FACED BY ORGANIZATIONS IN THE CORRECTIONS INDUSTRY.”
— A Department Corrections Leader
1 M+
GLOBAL USERS
$100 M+
INVESTED IN INDUSTRY-
LEADING RESEARCH
LEADING RESEARCH
2,000+
CORRECTIONAL
FACILITIES SERVED
FACILITIES SERVED
100 M+
MINUTES IN FREE
CALLS PROVIDED
CALLS PROVIDED