Corrections Facility Solutions

Over the past 30 years, ViaPath has partnered with more than 2,300 correctional facilities nationwide, transforming how agencies operate and support incarcerated populations.
We’re purpose-built for corrections, delivering secure, connected solutions across communication, intelligence, reentry, and more — with a proven record of impact at every scale.
Balancing efficiency, control, and safety, we empower teams with technology and insights that foster positive outcomes for all.
“Since acquiring ViaPath’s services, my facility has had a 35 percent drop in disciplinary actions. I’ll have ViaPath at any facility I run.” — A Department of Corrections Leader
“We have seen a decline in serious staff assaults over the last year.” — A Department of Corrections Leader
“We have learned how well [the tablet] works and how efficient it works to keep not just my inmates safe, but my team safe.”
“Since acquiring ViaPath’s services, my facility has had a 35% drop in disciplinary actions.

Technology that Transforms Corrections

The Six Pillars of Innovation

ViaPath’s comprehensive technology suite is engineered specifically for the complex needs of correctional environments. Reliable, scalable, and proven—our solutions deliver measurable impact at every level.

Intelligence & Facility Security

ViaPath Technologies delivers layered security solutions built for the unique demands of corrections. Our solutions are validated through NIST 800-63 and ISO 27001 audits and certifications and include real-time threat monitoring and detection, verified identity controls, and tamper-resistant technology to help assure safe operations.

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Connected Communications

ViaPath Technologies delivers secure, reliable corrections communication solutions designed to strengthen connections between incarcerated individuals and their friends and family while concurrently meeting corrections facility safety and compliance requirements. Our Connected Communications platform integrates phone services, video visitation, secure messaging, and digital mail processing through a unified management platform that provides facilities with a modern interface to effectively manage communication services, reduce operational risk, and improve staff efficiency.

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Enhanced Telehealth Solutions

ViaPath Technologies delivers modern, secure, and efficient healthcare tools designed specifically for correctional environments. Our Enhanced Telehealth Solutions—powered by ViaPath HealthTech™ (VHT)—streamline access to in-facility care and enhance access to remote care, reducing operational burden and expanding the ability to obtain essential medical services. With integrated scheduling, digital care requests, and compliant telehealth capabilities, facilities gain a seamless way to coordinate, track, and deliver access to high-quality healthcare.

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Facility Operations & Management

ViaPath Technologies delivers centralized, intelligent tools that streamline correctional facility operations, strengthen compliance, and improve day-to-day efficiency. Through our SAFESuite™ solution, we empower staff with real-time visibility into operations, automated business workflows, and advanced data analytics, delivered via a secure technology platform that meets the demands of today’s correctional environment.

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Financial Services

ViaPath Technologies designed our Financial Services to provide secure, transparent solutions tailored to your facility’s unique needs. We provide PCI-DSS-compliant payment processing and reconciliation services for government facilities and state agencies, supporting transactions such as trust payments, child support, and more. Every transaction is safeguarded by real-time fraud detection and advanced audit controls to ensure accuracy, accountability, and protection.

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Education, Reentry & Reintegration

ViaPath Technologies is committed to empowering incarcerated individuals on their path to successful community reintegration. Our comprehensive offerings bridge the gap between incarceration and reintegration by providing access to education, wellness, and reentry programs and, through December 2025, have empowered more than 51 million free learning hours through our secure, industry-leading tablets.

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CURRENT
FACILITIES STAFF

If you need assistance or need to report an issue, please click the link below to create a case with our Facility Support team. Once submitted, our team will review your request and respond promptly. Please Note: This form is intended for current facilities staff members.

SUBMIT A Support REQUEST

Redefining the Future of Corrections

See how ViaPath’s technology is reshaping corrections—enhancing security, connection, and rehabilitation across the nation.